Thirty years moving goods, one decade learning to move people — a supply-chain man's notebook on cities, salsa, and the business of trust.
Every distribution network I ever ran, I was really drawing Medellín again — a city that taught me the trunk line is never the hard part. The hard part is the last mile: the hills, the stairs, the people nobody's network bothered to count. Get that right and the whole system earns its keep.
How a city that was once the murder capital of the hemisphere rebuilt itself by treating the commute like a trunk line — and what that taught me about running a warehouse, a fleet, or a city's faith. The Metrocable is the first urban transit cablecar on earth, and I watched it change the math of the hillside.
Read the essay →"The trunk line is easy. The last mile is where the money — and the dignity — actually lives."
Why a minute of buffer is worth more than a promise of speed — the worked math.
Read this field note →What a Lean supply-chain man sees in a data center's PUE — the idle hour is the cost nobody bills.
Read this field note →